Order processing

		INFO & KNOWLEGDE

The order starts with choosing your needed products, of course. For making good decisions we provide as much as information on the products.

You can choose the memo function for bookmarking interesting products, and the shopping cart for collecting the selected products. For finalizing the order check the productvariants and amounts in the shopping cart by clicking the cart button (top right) or on the workflow menue.

Afterwards you have to choose delivery options and payment methods.

Delivery

	Customer Pick Up
	Delivery by Mail
	also individual shipment methods are possible (special agreement)
	shipment costs of the delivery options

Payment methods

	Cash - when goods are picked up
	Cash on delivery - by mail in austria only
	Mastercard and Visa
	Mastercard SecureCode / Verified by Visa
	Commercial customers in austria have also the possibility to pay by bank transfer after delivery
	Customers of austrian banks have the possibility of online transfer with eps online bank transfer
	Bank transfer in advance.
	Delivery into non-EU states other payment methods are possible, but subject to individual agreement
	More about the possible payment methods

Then you have a last summary and you have to confirm acceptance of the terms and conditions. Depending on your wanted delivery and payment methods you are getting an order form, which you have to print, fill out and fax or mail it to the stated faxnumber +43 (1) 798 96 96 - 99 respectively post address Modecenterstrasse 22/B2/5. OG, 1030 Vienna, Austria, or a secured connection is established, with an online order form for your personal and payment data. Online Payment is done after confirming this data.

When an online order is done you are getting an order confirmation by mail. We inform you afterwards, when the goods will be sent. If you want to pick up yourself - we inform you when the items are ready - and agree for a pick up date

How to get to Cryptoshop

		OPINION

We want to hear to hear your requests, wishes, complaints but also positive about Cryptoshop.com (pages, products, workflow), so we can react in this way. Your feedback is the basis for further advancements.

Technical Issues

Cryptoshop.com is needing some certain configuration of the webbrowser.

- activated Javascript is necessary for the shopping cart, as well as the top pull down menues
- acceptance of session cookies is necessary for voucher and other special promotions
- acceptance of third party cookies is necessary for the online payment method "EPS"

Special features may require further technical preconditions.

online Readertest : current Java VM (Version 1.5 and higher)
Online-Card designer : execution of signed ActiveX controls